Group Classes (Mat Pilates, Strength & Conditioning, etc.)

• Cancellations must be made at least 2 hours before the scheduled class to avoid losing the class credit.
   

• Late cancellations (within 2 hours of class time) are non-refundable and result in the loss of the class credit.
   

No-shows are non-refundable and result in the loss of the class credit.

3. Memberships

Monthly Auto-Renew Memberships

• Memberships are billed monthly and are non-refundable once charged.
   

• To cancel or pause a membership, clients must provide written notice at least 7 days before the next billing date.
   

• Membership pauses may be available for medical or travel reasons; terms vary by membership type.

4. Workshops, Events, and Specialty Programs

• Workshops and special events are non-refundable unless the event is canceled by The Fitness Room.
   

If you cannot attend, you may transfer your spot to another person by contacting us at least 24 hours prior.

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5. Studio Cancellations

If The Fitness Room must cancel a class, private session, or event due to:

• Instructor illness
   

• Weather-related closures
   

• Emergency situations
   

• Low enrollment
   

Clients will receive a full refund or a class credit, depending on preference.

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 Medical Exceptions

We understand injuries or medical conditions may arise. With physician documentation, we may provide:

• Class pack extensions
   

• Account freezes
   

• Exceptions on a case-by-case basis
   

Refunds are not guaranteed but will be considered fairly.

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8. No Refund Policy

Aside from the circumstances listed above, all sales are final.
This includes:

• Class packs
   

• Membership fees
   

• Drop-in classes
   

• Workshops or special events
   

• Missed sessions

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