1. Information We Collect

We collect information in the following ways:

A. Personal Information You Provide

When you book a class, purchase a membership, create an account, or contact us, we may collect:

• Full name
   

• Email address
   

• Phone number
   

• Home address (optional, depending on payment)
   

• Emergency contact (if provided)
   

• Payment information (processed securely by third-party providers; we do not store full credit card data)
   

• Health or fitness information you voluntarily share (e.g., injuries, goals)
   

B. Automatically Collected Information

When you visit our website, Wix may automatically collect:

• IP address
   

• Device information
   

• Browser type
   

• Cookies and tracking technologies
   

• Usage data (pages viewed, actions taken)
   

C. Information from Third Parties

We may receive information from:

• Wix booking and payments
   

• Email marketing platforms
   

• Social media platforms (if you interact with our pages)
   

2. How We Use Your Information

We use your information to:

• Book and manage classes, memberships, and appointments
   

• Communicate schedule updates, confirmations, or cancellations
   

• Provide nutrition coaching and personalized fitness recommendations
   

• Process payments
   

• Send newsletters, promotions, and studio updates (you may opt out anytime)
   

• Improve our services and customer experience
   

• Maintain safety and studio operations
   

• Comply with Massachusetts and federal legal requirements
   

3. How We Share Your Information

We do not sell your personal information.
We may share your information only with:

• Wix (website hosting, booking, and payments)
   

• Payment processors (e.g., Wix Payments)
   

• Email service providers (e.g., Wix Email Marketing)
   

• Instructors or staff who assist in providing services
   

• Service providers who help us operate the business
   

• Legal authorities if required by law or to protect our rights and safety
   

All third parties are required to safeguard your information.

4. Cookies and Tracking

Our website is hosted on Wix, which uses cookies to:

• Keep you logged into your account
   

• Track website performance and analytics
   

• Provide a smoother booking experience
   

You can manage cookies through your browser settings.

5. Data Storage & Security

We take reasonable measures to protect your information, including:

• Encrypted data transmission through Wix
   

• Secure payment processing
   

• Restricted internal access to member information
   

However, no online platform is 100% secure, and you use our website at your own risk.

6. Your Rights (Massachusetts Residents)

You have the right to:

• Access the personal information we hold about you
   

• Request corrections to inaccurate information
   

• Request deletion of your information (unless required for billing or legal reasons)
   

• Opt out of marketing emails at any time
   

• Request a copy of your data
   

To exercise your rights, email: info@thefitnessroomma.com

7. Retention of Information

We retain your information only as long as:

• Your account or membership remains active
   

• Required for business, tax, or legal obligations
   

• Needed to provide services or resolve disputes
   

8. Children’s Privacy

The Fitness Room does not knowingly collect personal information from children under 13 without parental consent. If we learn that information has been collected without consent, we will delete it promptly.

9. Links to Third-Party Sites

Our website may include links to external websites or social platforms. We are not responsible for the privacy practices of those third parties.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

The Fitness Room
Whitinsville, MA
Email: info@thefitnessroomma.com

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